Refund policy
At Shameless Lingerie, we value your satisfaction and are committed to providing high-quality garments. Please review our exchange policy below:
1. Exchange Only for Size:
We offer exchanges for a different size of the same garment only. No refunds or returns are accepted.
2. Conditions for Exchange:
• The garment must be unworn, undamaged, and in the same condition as received.
• It must be returned in its original packaging, including all tags and labels intact.
3. Timeframe for Exchanges:
• Exchanges must be requested and shipped back to us no later than 7 days after receiving your package.
4. How to Initiate an Exchange:
• Contact our customer service team at info@shamelesslingerie.com to request an exchange authorization.
• Include your order number, the size you need, and proof of purchase.
5. Shipping:
• Customers are responsible for the cost of return shipping for exchanges.
• We will cover the cost of shipping the replacement garment back to you.
We reserve the right to decline exchanges that do not meet the above criteria.
Thank you for understanding our policy.
For additional questions, feel free to contact us.